This Privacy Policy sets out how we collect, use and protect your personal information. ‘Personal information’ is
information which identifies you or another person, or which is capable of doing so.
Amendhac.co.uk (the “Website”) is owned by Amend Home Appliance Care Limited (“amendhac.co.uk”, “we” or “us“), a
private limited company in England and Wales with company number 13504966 and registered at Amend Home Appliance Care Limited,
207 Rockingham Road, Kettering, Northamptonshire, NN16 9JA.
Please take the time to read this Privacy Policy, which is
part of our Terms and Conditions. If you have any questions about this Privacy Policy or our use of your information you
can contact us at garry@amendhac.co.uk. You also have the right, however, to make a complaint to the relevant Supervisory
Authority about our use of your information (in most cases under this Privacy Policy the relevant Supervisory Authority will be
the Information Commissioner’s Office).
We take your privacy seriously and are committed to maintaining the privacy and security of information you provide to us, and the
choices you have regarding our collection and use of your information. This Privacy Policy applies to information we collect about
you through this Website and when you otherwise communicate with us. By visiting our Website you are accepting and consenting to
the practices described in this Privacy Policy.
We process your personal data on the basis that you have provided your consent for us to do so for the purposes set out below when
you submitted your personal data to us. You may withdraw your consent to this processing at any time by contacting us at
garry@amendhac.co.uk or by writing to our registered address above. If you do withdraw your consent, we may still be able to process
some of the data that you have provided to us on other grounds.
We have a philosophy here about the way we use your consent to be contacted by us (if you give us that consent). If you hear from us,
we will always aim to be respectful, relevant and appropriate. If at any time you don’t feel we’ve lived up to our philosophy,
please let us know straight away by getting in touch with us.
This Privacy Policy may change from time to time and, if it does, the up-to-date version will always be available on our Website.
Please note that by continuing to use our Website you are agreeing to any updated versions.
We may collect and process the following data:
Information you give to us
You may give us information about you by filling in forms (e.g. on our ‘Contact Us’ page), by contacting us or by submitting a job application on our Website. The information you give to us may include:
Information we collect about you
Each time you visit our Website, we may automatically collect the following information:
Information we receive from other sources
Our Website uses cookies to distinguish you from other users and to improve your experience on our Website and to recommend content that may be of interest to you. When you visit the Website we will ask you whether you agree to our use of cookies.
A cookie is a text file containing small amounts of information which is downloaded to your device when you access a website. The text file is then sent back to our server each time your browser requests a page from the server. This enables us to operate the Website more effectively and load the Website in such a way as to reflect your personal preferences based on your previous browsing on the Website, as well as keywords we may be able to gather from URLs of webpages from which you accessed the Website.
We use the following cookies:
Analytical and performance cookies. We may use analytics service providers for website traffic analysis and reporting.
Analytics service providers generate statistical and other information about the use of the Website by using cookies.
They allow us to recognise and count the number of visitors and to see how often visitors return to the Website, how long they stay
and how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example,
by ensuring that users are finding what they are looking for easily. The information generated relating to the Website may be used to
create reports about the use of the Website and the analytics service provider will also store this information.
Advertising and targeting cookies. These cookies record your visit to our Website, the pages you have visited and the links you
have followed to other websites. We will use this information to try and make our Website and other websites that you visit more
relevant to your interests. We may also share this information with others, such as other Amend group companies and carefully selected
third parties for this purpose.
Functionality cookies. We may use functional cookies that allow us to remember choices you have made in relation to the Website
so as to provide a more personalised experience and enhanced user experience by delivering content specific to your interests.
We try and make it easy to share content and to see what content is popular on those networks. We add buttons to allow people to easily share to those networks. When we include these social ‘plugins’, it gives those sites the flexibility to use cookies. They can’t read any cookies we set from our Website, and we can’t read any cookies they set, but it lets them do the same kind of traffic measuring that we do on the rest of the Website, and it also lets them know whether you’re logged in. Other websites and services (including, for example, advertising networks, providers of external services like web traffic analysis services and content recommendation engines) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.
If you would like to opt out of cookies, you can change the settings on your internet browser to reject cookies. For more information please consult the “Help” section of your browser or visit www.aboutcookies.org or www.allaboutcookies.org. Please note that if you do set your browser to reject cookies, you may not be able to use all of the features of our Website.
We may use your information for the following purposes:
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company
and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
When we share your information with third parties they will process your information as either a data controller
or as our data processor and this will depend on the purposes of our sharing your personal data. We will only share
your personal data in compliance with the applicable data protection legislation.
We may disclose your information to third parties when:
The third parties include:
We may share some broader statistics and customer profiling information with third parties and other Amend companies, but the data is anonymised, so you would not be identifiable from that data. We will not rent or sell our user’s details to any other organisation or individual.
The data that we collect from you may be transferred to, and stored at, a destination outside of the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or one of our suppliers. By using the Website, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
Even if you have accepted the processing of your personal data for marketing purposes (by ticking the relevant box), you have the
right to ask us to stop processing your personal data for such purposes. You can exercise this right at any time by contacting us at
garry@amendhac.co.uk or 07786 152448.
The Website may, from time to time, contain links to and from the websites of advertisers and affiliates. If you follow a link
to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility
or liability for these policies. Please check these policies before you submit any personal data to these websites.
From 25 May 2018, you will be entitled to receive the personal data that you have provided to us in a structured, commonly used and
machine-readable format, and to transmit that data to another data controller. The types of data that can be provided are those set out
at the "Information we may collect about you" section above. You can exercise this right from 25 May 2018 by contacting us at
garry@amendhac.co.uk or 07786 152448.
European Data Protection Legislation gives you the right to access information held about you. You are entitled to be told by
us whether we or someone else on our behalf is processing your personal information; what personal information we hold; details
of the purposes for the processing of your personal information; and details of any third party with whom your personal information
has been shared. You will be asked to provide proof of identity before we show you your personal information – that’s so we can prevent
unauthorised access. Your rights to access, rectify such information, object or cancel the information we hold about you can be exercised
at any time by contacting us at garry@amendhac.co.uk or 07786 152448
.
Contact
Questions, comments and requests regarding this Privacy Policy should be addressed to:
For the purposes of this Privacy Policy, (“European Data Protection Legislation“) is defined as, for the periods in which they are in force, the European Data Protection Directive 95/46/EC, all laws giving effect or purporting to give effect to the European Data Protection Directive 95/46/EC (such as the Data Protection Act 1998) or otherwise relating to data protection (to the extent the same apply) and, from 25 May 2018, the General Data Protection Regulation (Regulation (EU) 2016/670) (GDPR) or any equivalent legislation amending or replacing the GDPR.